Proudly serving
PATIENTS & FAMILIES
Clear Guidance Before, During, and After Care Begins
Understand the referral process, how to prepare, and how to reach the appropriate team.
Your Voice Matters
Patients and families should ask questions, participate in care planning, and tell the team about changes or concerns.
WHAT TO EXPECT
A Straightforward Path Into Care
Call us to discuss the help you need. We review the referral and insurance benefits, explain any requirements, and coordinate the next step.
Have your medication list, healthcare provider’s contact details, insurance information, and recent discharge instructions ready when requested.
YOUR CARE EXPERIENCE
Information That Helps You Feel Prepared
Clear communication helps patients and caregivers participate confidently.
Before the First Visit
Our team may confirm contact information, orders, clinical records, insurance details, and scheduling.
During Care
Ask questions and report changes in condition, medications, symptoms, or home-safety concerns.
When You Need Help
Use the main office line during business hours and follow the recorded after-hours options when needed.
How to Reach the Right Team
Use the channel that matches your need and protect patient information.
General Questions
Call (858) 541-2000 or email admin@absolutehomehealth.org.
Clinical Documents
Send referrals and protected health information by fax to (858) 541-2011.
After Hours
Call the main number and select Home Health or Hospice on call from the recorded options.
After-Hours Instructions
Press 0 to leave a message for the next business day.
Press 1 for Home Health on call.
Press 2 for Hospice on call.
For a medical emergency, call 911.
Serving Patients and Families Across Three Counties
San Diego, Riverside, and Orange Counties, subject to program eligibility and staffing availability.