MISSION STATEMENT: Absolute Home Health, Palliative Care & Hospice is guided by a tradition of personal, clinical and technological excellence. We are dedicated to providing the highest quality home-based patient care with compassion and respect for each person.

VALUES: Absolute Home Health, Palliative Care & Hospice recognizes these values and their roles in fulfilling our mission:

• Commitment to Our Patients: We strive to ensure the highest level of courtesy and respect. We recognize the unique physical, emotional and spiritual needs of each person receiving health care in the home. We strive to extend the highest level of courtesy and service to our patients, family/caregivers, visitors and each other.
• Commitment to Leadership: The agency delivers state of the art home health services with identified centers of excellence. We engage in a wide range of continuing education, clinical education and other programs for professionals and the public.
• Commitment to Excellence: The agency strives to create an environment of excellence through participation and teamwork by Continuous Performance Improvement of its personnel.

Absolute Home Health, Palliative Care & Hospice is licensed in the state of California. We are committed to ensuring your rights and privileges as a health care patient. Many aspects of our services and procedures may be new to you. We have prepared this booklet to assist you in becoming better acquainted with us, to help you understand the home health care process and to explain your rights as a patient. If you have additional questions, please do not hesitate to ask us.
Our entire health care team joins in wishing you a rapid recovery.
Sincerely,
The Management and Staff of Absolute Home Health, Palliative Care & Hospice.